For tax, audit, and CPA firms

AI native practice management

Agent OS for Tax and Audit

One secure link per client, built from last year's return. Kaseload asks for the documents, chases the stragglers, reads what comes back, and tells you exactly what is still missing — before the return hits your desk.

kaseload.com/clients

Delgado, Maria & Luis

1040 · TY2025 · Returning client

2 missing
4/6
  • W-2 · Orlando Health

    Delgado_2025_W-2_OrlandoHealth.pdf

  • 1099-NEC · Sunstate Consulting

    Delgado_2025_1099-NEC_Sunstate.pdf

  • 1098 · Truist Mortgage

    Delgado_2025_1098_Truist.pdf

  • 1099-B · Fidelity

    Delgado_2025_1099-B_Fidelity.pdf

  • K-1 · Delgado Landscaping LLC

    Missing — on last year's return

  • 1099-INT · Navy Federal

    Missing — on last year's return

Reminder scheduled for 2 missing documents · Thursday 9:00am

Just classified

Phone photo → 1099-B, Fidelity → matched to the request

See it in action

Your practice, powered by agents.

See Kaseload’s AgentOS in action — starting with client intake, document review, and fully auditable document trails.

How it works

Request. Chase. Read. Reconcile.

Four steps that currently sit in your inbox. Kaseload runs them and hands you a complete file.

  1. 01

    The request builds itself

    Point Kaseload at last year's return. It works out which documents this client should send and generates one secure link — no portal login, no password reset call.

  2. 02

    Your client uploads from their phone

    Photos, PDFs, screenshots and Office documents. For documents received by email, save the attachments and upload them directly.

  3. 03

    Kaseload reads and matches it

    Documents are matched to the requests on the client’s checklist. Uncertain matches are flagged for your review, with the original files preserved.

  4. 04

    It reconciles against last year

    The one that matters. Kaseload compares what arrived against what the prior year shows and flags what is still missing — by name.

What it does

Practice management. Every document accounted for.

Bring client work, AI agents, and document review into one practice workspace — with fully auditable document trails and your team in control.

Recognised today:W-21099-NEC1098K-11099-B

One link per client, pre-built

Generated from the prior-year return, so the ask is specific — not a generic 40-line organizer nobody finishes.

Uploads that meet clients where they are

Phone photos, PDFs, screenshots and Office documents. Mobile-first, with no client account to create. Email attachments are uploaded separately.

Document matching and review

W-2, 1099-NEC, 1098, K-1 and 1099-B are recognised and matched to checklist requests. You can review and correct the matches.

Prior-year reconciliation

Missing documents are named before you open the file — not discovered at the point you sit down to prep.

Reminders you don't send

Follow-ups go out on a cadence you set and stop the moment the document arrives.

A file that is complete on arrival

The handoff to prep — in your software, however you already work — is the first time you have to think about the client.

Start here

We load your first 10 clients with you, on the call.

Twenty minutes, screen shared. Bring one prior-year return and watch the request link build itself. If it is not obviously faster than what you do now, we have both learned something in twenty minutes.

Book a 20-min pilot call

What the twenty minutes covers

  • One of your prior-year returns, turned into a live request link.

  • The upload experience exactly as your client would see it on a phone.

  • The reconciliation view: what arrived, what is still outstanding, by name.

  • How your data is handled, and what we would need from you to start.

Questions

Frequently asked questions

Do my clients need to create an account?

No. They get one secure link, they upload from their phone, and that is the entire interaction. The password-reset support call is the thing we are trying to delete.

Isn't this just document scanning?

Scanning starts once the documents are on your desk. Kaseload covers the six weeks before that: working out what to ask for, asking, chasing, and confirming nothing is missing. It complements a data-entry tool rather than replacing one.

Does it replace my tax software?

No. Kaseload collects documents, matches them to requests and shows what is still missing. What you prep in stays yours.

What happens when the AI misreads a document?

Matches are shown with the source documents so you can review them. Uncertain matches are flagged, and you can correct where a document belongs.

How does the prior-year reconciliation work without last year's file?

It works best from the prior-year return. If you do not have one — a new client — you can start from a document list and Kaseload tracks against that instead.

Who owns my clients' documents?

You do. Your firm's data is yours, we process it only to run the service for you, and you can export it at any time. If you leave, you have a thirty-day window to export everything before we delete it in the ordinary course. We never sell client data or share it with advertisers — full detail in the Privacy Policy.

Do you train AI models on my clients' tax documents?

No. We do not use the contents of your data — tax documents or taxpayer information — to train, fine-tune or improve generally available machine learning models, our own or anyone else's, and our model providers are contractually barred from doing so with the data we send them. This is a term in our Terms of Service and Privacy Policy, not a preference setting.

How is the data protected, and where does it live?

Documents are encrypted in transit and at rest, upload links expire, access is least-privilege and logged, and each firm's data is isolated so one firm's staff can never reach another's. Everything is processed and stored in the United States. We are a young company and do not claim a SOC 2 report we have not completed — we would rather tell you exactly what we do and let you judge it.

How does this work with §7216 and my Safeguards Rule obligations?

You remain the tax return preparer and the responsible party. Kaseload is your service provider: we handle taxpayer information only on your instructions and only to provide the service. Getting any consent required under IRC §7216 and Rev. Proc. 2013-14 stays with you, as does your own written information security plan under IRS Publication 4557 and the FTC Safeguards Rule. We will walk through how Kaseload fits into that plan, in writing, on the call.

Who at Kaseload can see my clients' documents?

Access is limited to the people who need it to operate and support the service, under least-privilege controls, and access is logged. We look at a document when you ask us to help with it or when we have to diagnose a fault — not as a routine matter.

Can I get a document, or a whole client, deleted?

Yes. You can delete documents and client records from the app, and you can ask us to delete an entire firm's data. Deletion propagates to our storage on request; backups roll off on their normal cycle, and we keep only what law or a regulator requires us to keep.